Grand Valley State University

Desktop Support Student Technician

May 2024 - Current

• Investigated and troubleshot computing issues faculty/staff experienced; including computers,printers, monitors and all other peripheral devices.
• Monitored the Team Dynamix work order system throughout the day to check for tickets and workflow of the team.
• Helped Enterprise Architecture with troubleshooting problems clients experienced with the network connections, networking drives and image software supported by the university.

Strategic Business Solutions Limited

System Analyst

Oct 2020 - Aug 2021

• Perform design, implementation, and upgrades of information systems to meet the business and user needs.
• Implement best practices for scalability, supportability, ease of maintenance, and system performance.
• Provided critical feedback and findings to the project.
• Develop and maintain systems using PHP, JavaScript ES6 and C# as core programming languages.
• Implement the Agile method to carry out the progression of projects.
• Collaborated with five teammates to meet tight deadlines and complete tasks that meet clients’ expectations.

Software Developer(Part time)

Aug 2021 - Dec 2023

• Provided support to existing system.
• Provided critical feedback and findings to the project.

Sinsolut Technologies Limited

System Developer

Sept 2021 - Apr 2022

• Develop ERP System using Microsoft Dynamics NAV to help companies to automate and connect their sales, purchasing, operations, accounting, and stock management.

ILabAfrica

Project Intern

Mar 2020 - Nov 2020

• Planned and documened the findings of flood mapping in the Data Science Department.
• Learn and practise Microsoft Azure Fundamentals, Data Science Fundamentals and Deep Learning.
• Designed and implemented machine learning algorithms to predict floods in Narok region.
• Provided critical feedback and findings of the projects.